Citroën PCP Refund 2025 Claim for Mis-sold Car Finance

Identifying whether your car finance or PCP agreement was mis-sold by Citroën can be complex, but there are several signs that may indicate a problem. Firstly, if Citroën’s dealership did not inform you about any commission they received for recommending a specific finance package, there is a possibility of mis-selling. Transparency about commission is crucial as it affects the neutrality of the advice given. Additionally, consider whether the key terms of the agreement were adequately explained—specifically interest rates, balloon payments, and total repayment costs. A lack of clarity in these areas suggests that Citroën may not have properly communicated important financial details, potentially resulting in a mis-sold agreement. Another red flag is being approved for car finance despite inadequate financial capacity. If Citroën approved your finance despite a low income or poor credit history, it might have engaged in irresponsible lending practices. Feeling pressured into signing the agreement due to aggressive sales tactics is another indication. Citroën should ensure that its customers make informed decisions without undue influence. Moreover, misunderstandings about PCP terms, such as believing you would own the vehicle outright at the end without realizing a balloon payment was required, indicate that the terms may not have been adequately explained. In such cases, Citroën should ensure that all potential customers fully understand and are comfortable with their finance options. If you encounter any of these issues, it is advisable to seek further clarification or legal advice to address potential mis-selling.

Signs That Your Car Finance or PCP Agreement Was Mis-Sold by Citroën

Identifying whether your car finance or PCP deal was mis-sold can be challenging. Here are some common signs to look out for:

1. You Were Not Informed About Commission
   If the dealership didn’t disclose that they were earning a commission for recommending a specific finance deal, you may have been mis-sold.
2. The Terms Were Not Properly Explained
   Were you unsure about the interest rates, balloon payment, or total repayment costs? If these weren’t clearly explained, the agreement might have been mis-sold.
3. You Couldn’t Afford the Repayments
   If you were approved for car finance despite having a low income, poor credit history, or significant existing debts, this could constitute irresponsible lending.
4. You Felt Pressured Into the Agreement
   High-pressure sales tactics from the dealership or lender can lead to customers agreeing to deals that aren’t in their best interest.
5. You Were Misled About PCP Terms
   If you were under the impression that you would own the car at the end of a PCP agreement without understanding the balloon payment, the deal may not have been properly explained.

We can help you make a Claim for Mis-sold PCP by Citroën

At Facility Review LTD, we understand the complexities and challenges that arise when dealing with a mis-sold Personal Contract Purchase (PCP) agreement. If you believe you have been mis-sold a PCP by Citroën, we are here to guide you through the process of claiming what is rightfully yours. With our expert team and in-depth understanding of financial disclosures and consumer rights, we aim to provide you with a seamless experience. Our service operates on a no-win, no-fee basis, ensuring that you can proceed with your claim without any financial risk. This means that our success is aligned with yours—ensuring we are dedicated to achieving the best possible outcome on your behalf. We meticulously review each case to determine its validity, providing you with honest and transparent advice. Our goal is to empower you with the confidence and support needed to pursue your claim effectively. To begin your journey towards redress, simply click the button to get started. Our specialized team will then initiate a comprehensive review of your circumstances and communicate with you every step of the way. With Facility Review LTD, you are not alone; we are committed to holding Citroën accountable and ensuring that any financial losses or inconveniences you have faced are rectified. Your satisfaction and success are our utmost priorities, and we are here to help you regain control over your financial agreements with confidence and peace of mind.